Waiter at EMMAR ( Dubai )

Description

 

To provide exceptional F&B service to our guests visiting the world's highest observatory deck.Ensuring that every guest in the attraction is being granted full attention, reception and best possible care. With his/her friendly and courteous attitude, he/she supports and maintains the good reputation of Burj khalifa. 

Main Duties

• Strict following of service standards, closing and opening check lists.
• Helps to organize the assigned station Cannepes and Beverages in terms of cleanliness and equipment
• Performs special duties as assigned by the duty Team leader.
• To be familiar with local food hygiene and HACCP guidelines as per Dubai Municipality
• To permanently have a clean appearance (including complete uniform, tag, polished shoes, perfect grooming, decent make up for waitress, dressed hair etc..), and gives the impression of a well trained organized and disciplined team.
• Participates in decoration and preparing the floor for promotions and special events.
• Ensure a proper, correct order taking to speed-up service and that guests are getting the correct order.
• Handle all complaints by calling immediately the duty Team Leader.

PERSONAL

• Ensures a team spirit and working discipline.
• Make sure that all rules and regulations according to Emaar guidelines are in use.

MATERIAL, INTERNAL ACCOUNTING SYSTEM INVENTORY:

• Ensures a careful handling of all attraction material.
• ontrol all attraction material and eliminate chipped, broken or cracked dishes.

FURNITURE, OPERATING EQUIPMENT AND MACHINES:

• Keep all attraction furnishing clean and polished in accordance with the cleaning schedule.
• All damaged furniture and machines are repaired with a maintenance request.
• To report all defective lighting, fixtures and other electrical matters.

PERSONAL PROFILE

• Displays emotional maturity and sensitivity in dealing with others.
• Operates with integrity and objectivity at all times
• Organised and demonstrates good planning skills
• Proactive to address and resolve issues.
• Ability to work in a fast paced work environment
• A Team player.
• First class people skills and the ability to communicate effectively across a multi-national, multi-cultural environment.
• The ability to deliver results within a pressurised deadline driven environment.

 

Qualifications

 
Qualifications & Experience (Competencies Required)

• At least 1-2 years experience as  a waiter preferably in Banqueting and events in a 5 Star hotel.
• Certificate in Catering would be an advantage

 

Primary Location

: United Arab Emirates

Job

: Customer Service

Organization

: Burj Khalifa L.L.C

Schedule

: Full-time

Shift

: Variable

Employee Status

: Permanent

Job Type

: Experienced

Job Level

: Executive

For Applying : ramielisap@emaar.ae